Frequently asked questions
Answers to common questions about SANAGATEK and our services.
What services does SANAGATEK offer?
A comprehensive offer: web design, cybersecurity, managed IT support, and custom AI-driven solutions — built to empower Cameroonian businesses.
Does SANAGATEK have any partnerships?
Yes. We work with AI Quest (a US-based company) for AI services, and with CISSP-certified consultants for cybersecurity — bringing cutting-edge tools and expertise to our clients.
What are your free offers?
A free basic website for web design, a free AI chatbot for AI solutions, and a free cyber-risk assessment for cybersecurity. Each offer states plainly its cost after the free period.
How do I pay?
In FCFA, via mobile money (MTN MoMo, Orange Money) or transfer. Subscriptions are monthly, with a discount for annual payment.
Will you replace my IT guy?
No. We work with him: your technician stays, we certify him and give him tools and HQ backing. You keep the trusted relationship; he gets stronger.
Can I request a demo?
Yes. Reach out through our contact form or the details provided, and we'll arrange a demo of our services.
How long does it take to get a website?
It depends on the complexity of your requirements. Our team works with you to set an estimated timeline up front.
What industries do you serve?
Businesses across many industries — including retail, healthcare, finance, and education — throughout Cameroon.
Can I customize my AI chatbot?
Yes. The chatbot adapts to your specific needs. Our team guides you through customization — or does it for you.
Are your assessments official ANTIC audits?
No. Our assessments are advisory pre-audit diagnostics — they get you ready, and name the official audit as the next step where relevant.
Is my data safe with you?
We apply data minimisation (we collect only what's needed), encryption, and we respect Law 2024/017's transfer restrictions. We hold your data to the standard we sell.